top of page

Privacy Policy - JA Hotels Group

At JA Hotels Group, we are committed to respecting and protecting the privacy of visitors to our website (the "website") and our customers who use the services offered on the website. This Privacy Policy ("Policy") explains how we collect and use visitors' and customers' information as part of our website.

 

We have a strict privacy policy in place, ensuring that the email addresses of our guests are kept strictly private. Your privacy is of paramount importance to us, and we provide this notice to explain our internet information practices and the choices you can make regarding the collection and use of your information on this website.

 

As part of our services, we may request, store, and process personal information from users based on their usage of our web pages, booking engine, interactive features, applications, widgets, blogs, social networks, social network "tabs," or other online, mobile, or wireless offerings that provide a link to this Privacy Policy, whether accessed via computer, mobile device, or other technology, manner, or means.

 

Your personal data will be handled by us, both manually and through data processing systems, for the purpose of meeting your requests (no consent required) and engaging in marketing, promotional activities, and forwarding of information material relating to services and products offered by our organization (consent required). While data transmission is not compulsory, it is necessary to fulfill your requests. Your data may be transmitted to other controlled or related companies.

 

We assure you that your data will not be publicly disclosed. Finally, we would like to remind you that, to exercise the rights provided for by the applicable data protection laws, including accessing, amending, deleting, and objecting to the handling of your data, you may contact the Person in Charge of Handling the Data by writing to: JA Management company limited, 2-chōme-13-20 Fuminosato, Abeno Ward, Osaka, 545-0004, Japan, or by calling us on +81 06-6654-3865.

 

The personal information collected may include information voluntarily provided by you while using the website, such as your name, physical address, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information. By providing us with this information, you consent to its collection, use, disclosure, and transfer to us in Osaka, Japan, and to any third-party application provider in a non-Japanese jurisdiction.

 

We and our partners may use cookies and similar tracking technologies, such as pixels and web beacons, to analyze trends, administer the website, track users' movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We may partner with third parties to display advertising on our website or to manage and serve our advertising on other sites. Our third-party partners may use cookies or similar tracking technologies to provide you with advertising or other content based on your browsing activities and interests. You can opt out of any list to which you are added by clicking the unsubscribe button.

 

Please note that you might continue to receive generic ads.

 

Your information will be collected and used for the purpose of measuring response rates to hyperlinks and email offers, as well as overall website activity. When you browse our website, personal information such as your name, address, phone number, or email address is not collected.

 

In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal information, including your email address, for purposes such as correspondence, site registration, submitting an application or booking request, placing an order, or participating in online surveys and/or contests, enabling us to provide an online product or service to you efficiently.

 

We may use the information you provide to deliver a service, ensure proper bookings, measure consumer interest in our various products and services, and inform you about products and services.

 

Information Sharing

Except as described in this Privacy Policy, we will not give, sell, rent, or loan any personal information to any third party. We may disclose such information to respond to court orders or legal processes or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law. We may also provide non-personal, summary, or group statistics about our customers, sales, traffic patterns, and related website information to reputable third-party vendors, but these statistics will include no personal information.

 

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including but not limited to, by posting a revised version of this Privacy Policy or other notice on the website. We encourage youto review this Privacy Policy periodically to stay informed about our practices. Your continued use of the website constitutes your acceptance of the Privacy Policy as revised and updated.

Last Updated: February 27, 2024

bottom of page